Bridge SurgerySt.Peters StreetStapenhillBurton on TrentStaffordshire, DE15 9AWTel: 01283 563451 (Press 1)
Please click here if you have registered for online services and wish to make a GP appointment, order a repeat prescription or view your summary medical record.
Our next half day closure is on Wednesday 5th February 2020 when we close at 2.00pm for training purposes. If you require urgent medical assistance which cannot wait until the surgery re-opens please dial 111 to be directed to the local service that can help you best. The next half day closure is on Thur 19th March 2020.
Everyone working in the NHS has a legal duty to maintain the highest level of confidentiality about patient information. Your medical history is recorded on our computer system and in paper records which are accessed by authorised users only.
For further information about who has access to patient information please see the leaflet about confidentiality available from reception.
We always try to give you the best service possible, but there may be times when you feel that this has not happened. If this is the case please ask for a leaflet at reception. If you wish to make a complaint, please telephone or write to the Practice Manager, Mrs Julie Finch, who will take full details of your complaint.
If you have any suggestions as to how we might improve our services, please use the suggestion box in reception or speak to your doctor or to the Practice Manager.
The care of your health is a partnership between yourself and the Primary Health Care Team. The success of that partnership depends on an understanding of each other’s needs and co-operation between us.
Our Responsibility to You
You have a right to:
Your Responsibility to Us
We will not tolerate violent or abusive behaviour towards any member of the Primary Health Care Team. The practice policy is to remove you from the list. In certain circumstances you may be given a warning.
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